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I Want To Change/Amend My Order - Knowledgebase / Orders - Blue Banana Helpdesk

I Want To Change/Amend My Order

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If you are looking to change your order then please speak to a member of our customer service team. 

If you are looking to change the size of the item this is absolutely fine but we recommend doing so as soon as your order has been placed. Once your order has been packaged and dispatched there is nothing we can do to change this. 

We are unable to change the item or add additional items to your order once you have checked out. If you need to do this then please contact customer services who will refund the order in full so that you can make a new order.

If the details you have inputted on your order are incorrect such as the email address or shipping address then please do let us know so that we can fix this for you. Please bear in mind that once your order has been packaged and shipped we are unable to change this. An incorrect address may result in a failed delivery and may be sent back to us. Any changes must be made before you receive your dispatch notice. 

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